Carmen-Nicole Cox helps survivors of hate with their legal options Credit: Courtesy of Carmen-Nicole Cox

By Joe Kocurek, California Black Media

The California/Hawaii State Conference of the NAACP (CA/HI NAACP) has expanded its efforts to respond to rising hate incidents and civil rights complaints across California, supported in part by funding from Californiaโ€™s Stop the Hate Program.

Through that grant, NAACP CA/HI has strengthened its ability to connect individuals experiencing hate or discrimination with critical resources. This includes referring those who file complaints to the CA vs Hate hotline, a statewide, non-emergency hate crime and incident reporting hotline and online portal created to help counter a more than 50% increase in reported hate crimes in California between 2020 and 2024. The system helps ensure incidents are documented and victims are guided toward appropriate support.

LaJuana Bivens says the work of NAACP is as urgent as ever Credit: Regina Wilson

LaJuana Bivens, who has served in a number of roles within the NAACP, said California has seen an increase in civil rights violations and hate-related incidents.

โ€œWe have 52 branches and they are constantly receiving complaints,โ€ she said. โ€œSo, without the Stop the Hate we would not be able to refer those cases up to attorneys at the state level. A lot of the people would not have had an opportunity to be heard.โ€

Carmen-Nichole Cox, an attorney who works with NAACP CA/HI through Californiaโ€™s Stop the Hate Program, provides legal consultation to victims of hate incidents and discrimination.

She said the complaints she receives span a wide range of issues.

โ€œPeople are having home builders and landlords refusing to provide repairs, a student was denied promotion in an academic program, and targeted scrutiny at work,โ€ she said. โ€œIt’s typically employment; it’s housing; it’s education.

โ€œWe’ll meet and they’ll share their experiences,โ€ she said. โ€œAnd then I make some assessments about possible legal claims.โ€

According to the California Civil Rights Department (CRD), nearly 1,200 reports of hate against minority groups were submitted in 2024 through the CA vs Hate hotline and online portal for non-emergency incidents.

While the California/Hawaii State Conference of the NAACP, which has tens of thousands of members, does not directly investigate hate incidents or crimes, it plays a key role in connecting victims to the stateโ€™s reporting systems and support services.

NAACP members at a recent advocacy day in Sacramento urging lawmakers to protect voting rights. Credit: California Black Media

The NAACP CA/HI has a long and well-established record of supporting victims of discrimination and hate crimes โ€” providing critical referrals and, when necessary, direct assistance through legal advocacy and other forms of support.

Beyond responding to incidents, the organization continues to advocate on broader civil rights issues, including voting rights and legal protections. It has also worked to counter efforts at the state and federal levels that could weaken the voting power of communities of color.

Bivens recently traveled to Sacramento to speak with state lawmakers about voting rights during an advocacy day event hosted by the organization.

โ€œIt’s just so hard for communities of color to be up to date because of all of the confusing information coming from the federal level,โ€ she said. โ€œI love our great state of California because here it is possible to vote by mail and to vote early.

โ€œAnd I’m seeing that trying to be eroded. So, I’m here to urge continued support for vote by mail and early voting.โ€

When Texas moved to redraw congressional districts in ways critics said would dilute minority voting strength, NAACP CA/HI supported the passage of Proposition 50 in California. The organization also intervened in United States v. Shirley Weber, where federal officials sought access to unredacted California voter records, including Social Security numbers, raising concerns about misuse and voter intimidation.

Cultivating the advocacy and leaderships of young people is central to NAACPโ€™s mission to fight racism and dismantle inequality. Credit: California Black Media

A federal district court dismissed that case in January 2026.

The organizationโ€™s current work builds on a long history of civil rights advocacy. Founded in New York City on Feb. 12, 1909 โ€” the 100th anniversary of Abraham Lincolnโ€™s birth โ€” the NAACP was established to secure the rights promised under the 13th, 14th, and 15th Amendments following the Civil War.

While those protections were written into law, they required sustained advocacy to enforce, particularly during the post-Reconstruction era when Jim Crow laws, racial violence, and systemic discrimination undermined progress.

Over the decades, the NAACP expanded nationwide, including in California, where local branches helped dismantle segregation and discriminatory barriers in housing, education, and employment. The organization also contributed to legal challenges that weakened the โ€œseparate but equalโ€ doctrine established in Plessy v. Ferguson.

Today, Bivens says, the organizationโ€™s mission remains as urgent as ever.

โ€œWe are the oldest, boldest, most feared Civil Rights organization,โ€ Bivens said. โ€œWhat we do every day is fight for better housing, education, economic development and political inclusion. We take it on because there are just so many people who need that support.

โ€œYou would be amazed that our phones ring every single day.โ€

Get Support After Hate:

California vs Hate is a non-emergency, multilingual hotline and online portal offering confidential support for hate crimes and incidents. Victims and witnesses can get help anonymously by calling 833-8-NO-HATE (833-866-4283), Monday to Friday, 9 a.m.โ€“6 p.m. PT, or online at any time. Anonymous. Confidential. No Police. No ICE.

This story was produced in partnership with CA vs Hate. Join them for the first-ever CA Civil Rights Summit on May 11, 2026. More information at www.cavshate.org/summit.