by Conita Butts, Contributing Writer
No one likes to have problems with plumbing, especially expensive problems being addressed by an unprincipled, inexperienced plumber. David Wilfong of the family-owned and operated, Flow-Rite Plumbing, understood that all too well when he established his business 30 years ago.
Wilfong, along with his daughter, Danielle Wilfong, also a licensed plumber, operates from a caring perspective, with a commitment to providing excellent service to their clients. A Navy veteran, Wilfong desired to be in business for himself. Following in the footsteps of his father living in Morristown, New Jersey, the decision was not a difficult one.
Said Danielle, “It was an easy decision to make once [he realized] his bartending career could not last forever. He went on to finish plumbing school and started Flow-Rite Plumbing.”
Flow-Rite Plumbing is a family-operated business. Danielle was a teacher but saw the need to support her father’s dream. “I wanted to honor my father and continue his legacy, so I took a break from teaching and focused on plumbing. Being a woman in a male-dominated industry has been a struggle but my father is my number one supporter and continues to guide me in the right direction,” she said.
Being in business is no easy feat. It requires a plan, a firm commitment, patience, and much more. However, it was a feat that Mr. Wilfong overcame. Said Danielle, “My father overcame hurdles in the plumbing industry that I am blessed to be able to learn from; lessons, such as the customer is right, and if you give them respect, they will return it.”
When the telephone rings at Flow-Right Plumbing, callers can expect to be greeted by the friendly voice of Debbie Wilfong, the wife of David. It is truly a family-operated business.