Community Flood Resources

Courtesy of JIREH Providers. Community Emergency Response & Flood Victims Support

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Storm damage and flooding residue in Encanto Neighborhood off of Imperial Ave. PHOTO: Macy Meinhardt/ Voice & Viewpoint

JIREH Response Services to begin Friday 01/26/24:
Food/Water/Clothes/Blanket Distribution & Prescription Pickup/Delivery

Volunteer Sign Up Form to assist with Disaster Relief & General Community Needs

RESOURCES:

Additional Resources:

REPORTING:

FACILITY CLOSURES:

  • San Diego Central Library, 330 Park Blvd. (due to flooding in the underground parking garage)
  • San Diego Police Department, 1401 Broadway (Front counters)
  • Entrance to Fiesta Island
  • All Open Space Parks, including the Otay Valley Regional Park

EMERGENCY SHELTERS:

Inclement Weather Shelter Program | City of San Diego Official Website  

ROAD CLOSURES:

SOS Voter Education

CLAIMS:

MTS:

  • Bus service is operating a full schedule but some roadway detours still remain in effect. This is an evolving situation as repairs are made and service is restored. Riders are encouraged to plan ahead by contacting Information and Trip Planning for the latest information 619-233-3004 (available 5:30am to 8:30pm), or checking the latest on the Alerts and Detours page.
  • #MTSAlert Trolley service is operating on Green & Blue Lines with delays (signaling issues causing slower operating speeds). Blue Line on 15 min service. Orange Line has 3 Trolley shuttles running from Arnele to Lemon Grove, and a bus bridge from Lemon Grove to 12th & Imperial.

From the Mayor’s Office: 

EMERGENCY RESPONSE ACTIONS:

  1. Swift Water Rescues: The San Diego Fire-Rescue Department’s swift water rescue team actively responds to multiple locations, including the San Diego River, central parts of the City, low-lying areas near the coast, and the Tijuana River Valley. Hundreds of people have already been rescued from homes and flooded areas.
  2. Emergency Shelters: The Red Cross has opened an overnight emergency shelter at Lincoln High School. Pets are allowed at 4777 Imperial Ave. for residents impacted by flooding and storm damage. Additionally, the City has opened a temporary shelter at the Golden Hill Recreation Center, 2600 Golf Course Drive, which will remain open until 9 p.m. Monday
  3. Road Closures: Numerous roads in Mission Valley and other communities are currently closed. For an updated list of road closures, please visit https://www.sandiego.gov/storm/road-closures
  4. Relocation of Shelter Residents: Due to flooding, the City is temporarily relocating individuals staying at the City’s 16th & Newton Bridge Shelter to the Balboa Park Activity Center and some residents at the 20th & B Safe Sleeping site to Golden Hall
  5. Inclement Weather Shelter Program: The Inclement Weather Shelter Program has been activated, and people experiencing homelessness can directly access beds at designated locations. For a list of locations, please visit https://www.sandiego.gov/homelessness-strategies-and-solutions/services/inclement-weather-shelter-program 

Tips from Dr. Akilah Weber’s Office -“Top 10 Tips for People Affected by Winter Storms Provided by the CA Department of Insurance

  1. Obtain a complete copy of your residential homeowners’ insurance policy, including your declarations page. The law requires your insurance company to provide this to you free of charge within 30 days of your request. Review the definitions section of the policy including types of water damage that is covered and excluded. Ask your agent or insurance company representative to explain how much coverage you have and how to most effectively claim your benefits.
  2. Homeowners policies do not cover flood damage, but they may cover other kinds of water damage. For example, they would generally pay for damage from rain coming through a hole in the roof or a broken window, as long as the hole was caused by strong winds or any other covered exposure listed in the policy. If there is water damage, check with your insurance company representative as to whether it is covered.
  3. Damage caused from fallen trees are generally covered under all standard homeowner policies. There may be exceptions. Please consult with your agent or your insurance company.
  4. Damaged vehicles as a result of flood or fallen trees are generally covered under the “Comprehensive” or “Other than Collision” portion of the auto policy. Check your auto insurance declaration page to see if this optional coverage was purchased and in effect at the time of loss.
  5. Check your deductible and assess the situation. If the damage is below the deductible, the insurance company would not be obligated to pay. Of course, move forward to report the damages to your insurance company if the damages exceed your deductible.
  6. Make temporary repairs to prevent your property from further damage. Take pictures and keep records of all clean up and repair costs. Don’t make permanent repairs until the insurance adjuster sees the damage.
  7. Document all of your conversations with your insurance company/adjuster about your claim and policy limitations in a dedicated “claim diary.” If your adjuster says something is excluded, limited, or subject to certain conditions, ask the adjuster to point out the specific provision in your policy being cited.
  8. Get at least one estimate or bid on the cost to repair your home to get a reasonable sense of the actual cost as compared to your coverage limits. This estimate can be compared with an estimate prepared by your insurance company.
  9. Before you hire a contractor, check their licensing status, including any complaint registered with the Contractors State License Board. View the CDI’s electronic brochure Don’t Get Scammed After a Disaster.
  10. Call the Department of Insurance Hotline at 800-927-4357 or through online chat at: insurance.ca.gov 

Please note: These tips are for general guidance only and are not a substitute for legal advice.

Flood Insurance Resources: https://www.insurance.ca.gov/01-consumers/140-catastrophes/FloodFacts.cfm 

Additional resources: